The LENA KASPARIAN Pty Ltd companies worldwide ("LENA KASPARIAN Pty Ltd") recognise the importance of protecting the privacy of all consumers who either visit the LENA KASPARIAN Pty Ltd hosted or sponsored websites or who visit the LENA KASPARIAN Pty Ltd authorised dealers in Australia or New Zealand (“you” or “user”).
Application of Law:
LENA KASPARIAN Pty Ltd is bound by the Australian Privacy Principles (APPs) contained in the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988 (Cth) and by the Privacy Principles (PPs) contained in the Privacy Act 1993 (NZ).
The laws of Australia shall apply to the collection of personal information through the LENA KASPARIAN Pty Ltd hosted or sponsored websites and that provided by you, in store, on a LENA KASPARIAN Pty Ltd file card. The laws of Australia and other countries to which we may transfer your personal information may not provide a level of protection equivalent to the laws in your home country, for example, if you are accessing web pages intended for consumers in Australia from outside Australia.
LENA KASPARIAN Pty Ltd hosted or sponsored websites:
LENA KASPARIAN Pty Ltd authorised dealers in Australia or New Zealand:
KINDS OF INFORMATION COLLECTED AND HOW WE HOLD THIS INFORMATION
a. Personal Information
LENA KASPARIAN Pty Ltd hosted or sponsored websites:
LENA KASPARIAN Pty Ltd collects and holds identifiable personal information about users when they voluntarily register or otherwise sign up with the Sites, contact LENA KASPARIAN Pty Ltd via the Sites, or voluntarily provide personal information to make purchases from the Sites, as applicable. Site users may provide personal information for various reasons, including but not limited to, for the purposes of obtaining newsletters, product information, event information, and services, to answer surveys, enter contests and receive notice of other promotional opportunities, and to make purchases, as applicable. The type of personal information that LENA KASPARIAN Pty Ltd may collect includes name, address, phone number, email address and purchase information such as credit or debit card information used to facilitate the sale of LENA KASPARIAN Pty Ltd products, as applicable. LENA KASPARIAN Pty Ltd may also use the information that you provide to create a personal customer profile in order to let you know of products or events that may be of interest to you and to streamline future purchases, as applicable. We may combine personal information we collect on the Sites with other information LENA KASPARIAN Pty Ltd collects offline about users to better tailor marketing or website content or for other related purposes. For information on how to opt-out of allowing us to use your personal information for marketing purposes, see section 6 below.
LENA KASPARIAN Pty Ltd authorised dealers in Australia or New Zealand:
LENA KASPARIAN Pty Ltd collects and holds personal information relating to you, including your name, address, telephone numbers, email address, the LENA KASPARIAN Pty Ltd authorised dealer in Australia or New Zealand that you visited and the LENA KASPARIAN Pty Ltd product lines that interest you. All of this information is provided by you to LENA KASPARIAN Pty Ltd on a LENA KASPARIAN Pty Ltd file card during your visit to a LENA KASPARIAN Pty Ltd authorised dealer in Australia or New Zealand. In addition, LENA KASPARIAN Pty Ltd collects information relating to the consultant who assisted you at the LENA KASPARIAN Pty Ltd authorised dealer in Australia or New Zealand and the products purchased by you. This information is subsequently entered onto an electronic database managed by or on behalf of LENA KASPARIAN Pty Ltd. In addition, details of the LENA KASPARIAN Pty Ltd products purchased by you and the name of the consultant who assisted you are collected and stored on the electronic database.
b. Non-Personal Information LENA KASPARIAN Pty Ltd hosted or sponsored websites:
LENA KASPARIAN Pty Ltd collects certain aggregate and non-personal information when you visit the Site. This information does not relate to a single identifiable visitor. It tells LENA KASPARIAN Pty Ltd such things as how many users visited the Sites and the pages accessed. Collecting this information helps LENA KASPARIAN Pty Ltd tailor our Sites to our visitors.
When you visit the Sites to browse, read or download information, LENA KASPARIAN Pty Ltd automatically collect standard computer information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally do not link standard computer information to anything that will allow us to identify users unless to enforce compliance with our rules or terms of service or to protect our service, sites, users or others.
LENA KASPARIAN Pty Ltd may also collect aggregate and non-personal information through “cookies” or “web beacons,” as explained below.
Cookies: Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell us, for example, whether a user is a first time visitor or has visited the Sites before and what areas of the websites are of greatest interest to the user. The deposit of cookies by the Sites may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on the Sites, which allows us to determine which areas and features are most popular. This information allows us to make improvements to our Sites.
Most web browsers are set up to accept cookies. You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to decline cookies, some of the functionality of the Sites may be impaired.
Web Beacons: Web beacons, also known as “clear gifs,” “one-pixel gifs,” “web bugs,” “Internet tags” or “pixel tags,” are small graphic images on a website or in an e-mail that allow us and third parties to monitor the activity on the Sites or to make cookies more effective. Web beacons allow us, or third parties working on our behalf, to gauge and enhance the effectiveness of our marketing by transmitting information about whether you follow links in our e-mails or websites, and by gathering information about the sites you visit before and after visiting our websites. We use log files to store the data that is collected through Web beacons.
THE PROTECTION OF INFORMATION
Protecting your information is of primary concern to LENA KASPARIAN Pty Ltd and any information that is collected, is stored on secure servers and LENA KASPARIAN Pty Ltd takes all reasonable precautions to protect that personal information.
However, no data storage or data transfer system is 100% secure, error-free or free from vulnerabilities. LENA KASPARIAN Pty Ltd cannot guarantee the security of our databases or services, nor can LENA KASPARIAN Pty Ltd guarantee that the information you supply will not be intercepted while being transmitted by us over the Internet. LENA KASPARIAN Pty Ltd are not responsible for the actions of third parties.
THE PURPOSES FOR WHICH WE COLLECT, HOLD USE AND DISCLOSE PERSONAL INFORMATION
LENA KASPARIAN Pty Ltd uses the personal information that you provide to conduct its business with you, to facilitate and manage its dealings and relationships with you and for any other purpose for which you disclose your personal information. LENA KASPARIAN Pty Ltd may also use the information that you provide to create a personal customer profile in order to let you know of products or events that may be of interest to you and to streamline future purchases, as applicable.
LENA KASPARIAN Pty Ltd may combine your personal information provided on the LENA KASPARIAN Pty Ltd file card with any other of your personal information obtained from its web-sites in order to better tailor marketing or web-site content for other related purposes.
DISCLOSURE OF PERSONAL INFORMATION TO OVERSEAS RECIPIENTS
Subject to the following paragraphs and the disclosures discussed in them, LENA KASPARIAN Pty Ltd will neither disclose nor sell any information about you to a party unaffiliated with LENA KASPARIAN Pty Ltd. LENA KASPARIAN Pty Ltd may disclose your personal information if:
(a) required to do so by law or legal process,
(b) we believe disclosure is necessary or appropriate to prevent physical harm, financial loss or injury to, or interference with our rights or property;
(c) we reasonably believe that information has been used in order to commit unlawful acts or acts that may endanger the health and/or safety of the public;
(d) in connection with the investigation into suspected or actual illegal activity;
(e) we believe the law in good faith requires such disclosure.
LENA KASPARIAN Pty Ltd may appoint third party service providers to administer and/or operate certain functions or services on our behalf, the proper performance of which may require a transfer of the information submitted by or collected from you. The functions or services include for example, administering and analysing the electronic database for LENA KASPARIAN Pty Ltd for marketing purposes and delivering marketing or other communications to you about our products, services or special events. Any such transfer shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those functions or services.
LENA KASPARIAN Pty Ltd may also share your personal information with other third parties for joint marketing and promotions of products, services or events that may be of interest to you. Any transfers of personal information shall be subject to confidentiality and security obligations and for the sole purpose of the performance of those obligations.
The third party service providers may be located outside of Australia and New Zealand which will mean that your personal information may be transferred out of Australia and New Zealand. In this event, LENA KASPARIAN Pty Ltd will ensure that the third party service provider is subject to a law or binding scheme, that has the effect of protecting your personal information in a way that overall, is at least substantially similar to that governing the protection of your personal information under Australian law and under New Zealand law.
The countries to which your personal information may be transferred are likely to include Singapore and Hong Kong.
For information on how to opt-out of allowing LENA KASPARIAN Pty Ltd to use your personal information for marketing, see section 8 below. You should be aware, however, that even if you opt-out of allowing LENA KASPARIAN Pty Ltd to use your information for marketing campaigns, we may still share certain information with third parties to comply with legal obligations. For example, if you have opted out of marketing emails from us, we may have to provide your email address to a third party we jointly market with to comply with your opt-out request.
UPDATING YOUR PERSONAL INFORMATION AND OPTING OUT OF MARKETING MATERIALS
If you want to update your Personal Information, you may access your personal profile online, if one exists or is accessible, and change your entry. You may also contact LENA KASPARIAN Pty Ltd at 612-9900-2900 for assistance in accessing, up-dating or correcting your personal information.
You may choose to unsubscribe from marketing emails by sending an email to firstname.lastname@example.org or by utilising the unsubscribe link on LENA KASPARIAN Pty Ltd marketing emails. If you choose to opt out not only of emails but all other forms of marketing communications as well, please contact us at 612-9900-2900. Please note that any requests may take up to six – eight weeks to become effective.
Even if you opt-out of marketing communications, we may still contact you to send you important information regarding the operation or administration of your personal profile or other non-marketing information.
HOW YOU MAY FILE A COMPLAINT ABOUT A BREACH OF THE APPS OR PPS AND HOW WE WILL DEAL WITH SUCH A COMPLAINT
If you wish to complain about a breach by LENA KASPARIAN Pty Ltd of the APPs or the PPs you can write to us at: The Privacy Officer, LENA KASPARIAN Pty Ltd Australia, level 13, 121 Walker Street, North Sydney NSW 2060. Your complaint will be investigated by the LENA KASPARIAN Pty Ltd Privacy Officer and you will receive a written or telephone communication within 28 days of receipt of your complaint.
CORPORATE CHANGE OF CONTROL
Personal Information collected over the Sites may be transferred as part of any merger, acquisition or sale of company assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which Personal Information would be transferred to another entity.
The Sites are not directed to children and we do not intentionally collect or maintain any Personal Information from children under the age of 18 years old. If you believe that we might have any Personal Information from or about anyone under the age of 18, please notify us via the means detailed below under section 13.
LENA KASPARIAN Pty Ltd reserves the right, in our sole discretion, to modify, alter or otherwise update this policy at any time and you agree to be bound by such modifications, alterations or updates.
Sending an email to email@example.com or Calling us at (02) 8677 3822; or
Writing to us at 380 Church Street, Parramatta NSW 2060 Australia.